A convincing email that appears to be from BT is fooling victims into downloading malware onto their computers.
The email claims to show the amount of your latest bill and provides a link for the email recipient to “see their bill”. An example of the email can be seen below.
Upon a cursory glance the email may appear genuine, since BT do send email reminders that your latest bill is ready to be viewed.
Despite it being a convincing scam, the tell-tale signs of trickery are there. For one, the email doesn’t address the recipient by name and the from email address ends with btconnect.biz, a domain not associated with BT. The email also contains grammar mistakes that a legitimate BT would not.
However, most importantly is the fact that the email wants you to download a ZIP file when you click a link. This isn’t something BT would do, since their links will take you straight to their website.
These indicators point to the email being a scam. Never click links or open email attachments in emails unless you were specifically expecting them. That way you know that you can’t unwittingly download harmful files to your computer.