On-demand streaming service Netflix has issued a worldwide warning concerning an email scam designed to lure their customers into handing over sensitive credit card details.
The scam starts with a seemingly innocent email that appears to have been sent by Netflix claiming there was a billing error on the recipients account. The email asks the user to login to their Netflix account by clicking a link on the email, so they can update their billing details.
However the link on the email doesn’t lead to the Netflix website. It leads to an imposter website designed to look like the Netflix website.
The imposter website asks the victim to enter their credit card information. Once entered, the victim is told their account has been re-activated, while behind the scenes their payment information is being transmitted to cyber crooks.
One of the reasons this scam is particularly dangerous is because the crooks appear to have crafted their scam email from a legitimate email used by Netflix should one of their users really need to update their billing information. As such, the spelling and grammar is far better than we’re used to seeing with these types of scams.
Netflix users are often targeted with these types of phishing emails. We’ve previously warned of similar scams after Netflix member’s username and passwords.
To avoid these scams, follow these simple tips…
1. Never click on links on emails. You don’t know the email is real, so there is no guarantee the link will lead you somewhere safe. Instead, open your Internet browser and go to the Netflix website directly.
2. Whenever you enter your username, password or any sensitive information on Netflix, stop and first make sure that you’re on the real Netflix domain (Netflix.com) and not another website.
3. If you feel something isn’t right, or that someone may be trying to scam you, stop and ask someone first.